Showing posts with label concierge. Show all posts
Showing posts with label concierge. Show all posts

Tuesday, February 19, 2008

Starbuck Coffee Kit

was delivered to my room by the hotel staff. I was to pick it up between 3:00pm-8:00pm at the Rio Hotel but instead of inconveniencing me, the Rio had it sent over. What a perk! They thought of everything. Now that's what I call service.
Since it was a beautiful warm day, I made my way to the pool after eleven am. I wanted to check out what the Paris Hotel had to offer. The pool is located on the 3rd floor of the Paris and the outdoor pool is nicely situated beneath the replica of the "Eiffel Tower". It is an impressive backdrop. I niched myself into a nice little area as the tower loomed above me. I think I took enough pictures of the courtyard to add to my Virtual tourist site which needs some updating. After about an hour of sunning, I took the elevator to the 2nd floor where the spa was located. This particular spa costs $25.00 to use but with my Diamond Card, I am allowed in free of charge along with a guest. I worked out on the treadmill and the bicycle. This is definitely larger than the Bally's spa with basically the same amenities. After about an hour of working out, I wanted to find out about picking up my Starbucks coffee maker and made my way back to my room. That's when I found out my coffee kit was at the front desk. After talking with Lynn and catching up on our day, I was ready for a nap and to partake in another visit to the Diamond Lounge.

Monday, February 18, 2008

Bumped!

After waking up at 9am, I finally got ready, packed and out the door to catch my 1:35pm flight to Las Vegas which was delayed to 2:30pm. I always call Lynn to let her know where I'm at and if I made my flight. We're communicative that way.
Boarding was complete, standbys were cleared and I had a row to myself. There is only so much that you could do on a 90 minute flight which left room for reading and snoozing, two of my all time greats! We landed with little fanfare in the glitzy city of Las Vegas and I made my way to the numerous shuttle services offered. The bus was full of patrons as we made our way to hotel after hotel until we finally arrived at the Rio All Suite Hotel. I checked in at the Diamond Services area and within a few minutes, I could see there was a dilemma. The woman checking me in advised me that they had "oversold" their rooms with conference attendees and wanted to keep the massive group together. My room would be offered to me if I still wanted it and If I took the offer to be put up at another hotel, this is what they would offer. My new digs would be the Paris Hotel, $100.00 in food vouchers, $100.00 cash, $100.00 in gambling chips and a limo ride to my hotel instead of the taxi or shuttle. I didn't blink an eyelash and quickly took the offer to help out the staff. They were very grateful and I was elated at all the goodies that I received. I inquired about my Starbucks kit and she advised me not to worry about it and to call in tomorrow for details to the concierge Diamond desk.
With my prizes in hand, my limo was a short wait and a short ride to the Paris Hotel. I checked in at the Diamond registration desk and was personably greeted by Jasmine who offered me a room on the 23rd floor at room 2349P. All the excitement of this day has worn me out and I couldn't wait to see my room. I thought, what type of room ends with a P? Upon entering my room, it was one of two in a corner niche of the hotel. With detailed elegance, the room was magnificent. A large king bed greeted me with a nice setti across from it housed in front of a large bay window peering kitty corner to "the strip". Another bay window looked out towards the airport and the mountains. In front of it sat two individual comfortable aqua green chair amid a large armoire housing the T.V and the ample drawer space for my personal belongings. The bathroom was quite spacious with a tub, shower and large vanity. The sign on the back of my door states that this particular room rents for $2000.00 a night, single or double occupancy. A third person is $150.00 extra! What extravagance!
I needed to feed my hunger and visited the Diamond lounge which was the opulence of what a lounge should be. Nicely appointed in dark cherry wood interior and the waitstaff in black and white suit and tie made this lounge elegant and professional. Dedicated to service, no one waited long for a table or to be asked what they would like to drink. Liquor flowed freely as did the appetizers which were replenished as soon as it was low. There was enough waitstaff to notice who were the new entrants and if you needed another drink. They were very attentive and professional. Fully satisfied from this type of meal, I did not need to visit the buffet or cafe. Instead I was on a mission to find my machine in this new hotel of luxury.